Terms & Conditions

Last Updated: [Insert Date]

These Terms & Conditions (“Terms”) govern your use of Kiana World’s website, mobile applications, and services (“Platform”). By accessing or using our Platform, you agree to these Terms.

1. Eligibility: You must be at least 18 years old to place orders. If you are under 18, a parent or guardian must supervise your use.
2. Products & Pricing: All products are Halal-certified or sourced from trusted Halal suppliers. Prices are listed in Bangladeshi Taka (৳) unless otherwise stated. Prices may change without prior notice.
3. Orders & Payment: Orders are confirmed only after payment is successfully processed via SSLCommerz, bKash, Nagad, Rocket, Visa, Mastercard, or other approved methods. We reserve the right to cancel an order due to stock unavailability, payment failure, or incorrect pricing.
4. Delivery: Delivery times are estimates; delays may occur due to weather, traffic, or other circumstances. Risk of loss transfers to the customer upon delivery.
5. Cancellations & Refunds: See Refund Policy for details. Cancellation requests must be made before the order is prepared or dispatched.
6. Intellectual Property: All text, images, and designs on our Platform are owned by Kiana World and cannot be reproduced without permission.
7. Governing Law: These Terms are governed by the laws of Bangladesh.